Step by step guide to buying online from DetoxMetals.com.
1. Browse the site and find the products you require
2. Add all of the products you want to your basket (”Add to Cart buttons”)
3. View your basket (click on ‘View Cart’ at the top of the page)
4. Change quantities (this is the 'update quantity in cart' image - put your mouse over this and you will see it under the 'Update' title of the shopping cart) - you can also click the 'remove' image - the little dustbin - to erase items from your cart.
5. When you’re happy with the total press “Checkout.” You cannot change products or quantities after this point. Otherwise you can click 'Continue Shopping' if you want to add more items to the cart.
6. If you are a first-time customer to DetoxMetals.com, we will ask you to complete your information at the Checkout in order to have details of your address and billing information. If you are a returning customer, all you need do is fill in the 'Returning Customers Login' box with your username and password which you initially used when first registering - please remember this as you will use it every time you log in to the site.
7. You are now in the “Checkout” section - check your details and amend quantities if needed by entering a new quantity in the 'Quantity' box. You can also update your 'Billing Information' and 'Shipping Information.' Then press the 'Next' button.
8. If you are happy with the contents of your order and the shipping charges shown, press the ‘Next’ button.
9. You have now reached the final page of the checkout process - check to make certain that all your details are correct, leave us a message in the box privided, read our 'Returns Policy' and click the 'Confim Order' button to complete your order.
10. As soon as you have confirmed your order an email entitled 'Purchase Order' will be sent to the email that you gave us. The final stage is to click on 'Proceed to Payment Page' in order to complete your credit card details.
11. In the 'Secure Payment Page' simply select your 'Payment Method' by clicking on one of the credit card icons, and complete your card details. When you are certain that all your details are correct, then click on 'Make Payment' and you are complete. Your credit card number and personal information are completely protected and will not be stored on our servers. This form of payment guarantees the fastest delivery time.
Order by Phone
If you do not wish to pay online, print this page and Call (+44) (0)845 434 8878 to make your order via phone if you are in the UK or Europe, or 866 508 8357 if you are in the USA. All other countries can call +44 870 067 5788. Please have your credit/debit card details ready and know exactly what you wish to order. Please note that our call centre operates from 9.00am to 6.00pm (GMT) Mon-Fri.
Shipping
Orders placed online are usually dispatched within 24 hours of receiving them. Once you have placed your order, you will be notified by email of your scheduled delivery date. The date given is normally accurate but may vary by a day either way due to delays in the postal service of the country that the products are sent from - mostly the UK, USA and New Zealand at the moment.
Upon receiving your package, carefully check the products with the enclosed receipt. Occasionally, the environmentally sound packing material inside your box can 'hide' and cover up smaller bottles. If there is a discrepancy, please use our email form or call us on the numbers above within 48 hours of receiving your package.
Find out more about our products
On each product we try to give you as much information as possible, including ingredients and suggested dosages.
If you’re still not sure what supplements to take or have a question about health matters, why not contact our experts for advice - HERE.
100% Money Back Guarantee
Total and complete customer satisfaction is our goal. If you are not completely satisfied with your purchase and wish to return a product, within 14 days of purchase, simply call or email us or see our Return Policy. Shipping and handling charges are non-refundable, and we cannot reimburse postage for returning products. (We recommend sending packages by insured post to ensure proper delivery). In some cases, we may charge a small re-stocking fee.
If you have any questions please use our email form or call us on the phone numbers given above.
ORDER NOW!
