Orders placed online are usually dispatched within 24 hours, or one working day of receiving them. Delivery dates will vary according to your location.
Upon receiving your package, carefully check the products with the enclosed receipt. Occasionally, the environmentally sound packing material inside your box can ‘hide’ and cover up smaller bottles. If there is a discrepancy, please email Customer Services within 24 hours of receipt – firstname.lastname@example.org
Orders shipped in the US are sent usually the most efficient way possible, using various different delivery routes via USPS or FedEx. The system will automatically choose the quickest and most efficient way of sending all orders.
These orders are tracked and you will be provided with a tracking number. Delivery times vary depending on your location.
OTHER INTERNATIONAL ORDERS
All other orders to Europe, UK, Asia and other countries of the world are shipped by courier and are tracked – you will be provided with a tracking number. Delivery times can vary between 5 – 15 days depending on your location.
We are happy to refund any unopened items within 30 days of purchase – there will be a 10% restocking fee on all refunds.
If you have ordered a product by mistake or have changed your mind, please email us first and we will provide instructions and an address where to return, based on your location.
ADDRESSES FOR RETURNS:
Orders for Europe, Middle East and UK (if not certain email email@example.com)
GMG Da Vinci Health Ltd
Panayia Aimatousa 300
Tel: (+357) 24 82 33 22
Orders for USA, CANADA, JAPAN, ASIA, AUSTRALIA, CHINA, INDIA (if not certain email firstname.lastname@example.org)
Receiving Department (RETURNS)
eFulfillment Service – Detoxmetals.com
807 Airport Access Road
Before returning products it would be best to email email@example.com and we will respond with specific instructions quickly.